Frequently Asked Questions.

We're delighted to have you here. Whether you're new to shopping with us or a returning customer, we understand that you might have questions. This page is designed to provide you with quick and helpful answers to the most common queries we receive. If you can't find the information you're looking for, don't hesitate to reach out to our friendly customer support team. We're always just an email or a call away, ready to assist you in any way we can. Thank you for choosing Impact Marketing. Your satisfaction is our priority, and we're excited to make your shopping experience as seamless as possible. Happy shopping! The Impact Marketing Team

Absolutely! We take your security seriously. Our website uses advanced SSL encryption to protect your data during transmission, and we partner with trusted payment gateways that adhere to strict security standards.

We offer a variety of convenient payment options, including major credit and debit cards and Mobile money eg. M-pesa. You can choose the method that suits you best during checkout.

We want you to be completely satisfied with your purchase. Our easy-to-understand return and refund policy allows you to return items within [3 days] of receiving them. Please review our policy page for detailed information on the process.

Shipping times depend on your location and the shipping method you choose during checkout. On average, orders are typically delivered within 1 to 3 days.

Our dedicated customer support team is here to help. You can reach us by simply messaging us through Whatsapp. All you have to do is click in the whatsapp button at the bottom of your screen and communicate with us.

We frequently have special offers, discounts, and promotions! Make sure to sign up for our newsletter to receive exclusive deals and updates on ongoing sales.